The Five Levels of Utilization: Driving Business Value from Your Technology Stack

In this interactive session, Spencer Segal will present the five levels of utilization of technology and how to drive greater benefit from those technologies through improved processes and approaches. In addition, he will discuss process design, how to drive behavioral change among your team to optimize value provided to clients, and how to simplify using a modern process approach for employees.

Learning Objectives:

• Learn the five levels of technology utilization
• Discern the relationship between people, processes, and technology
• Determine how to drive greater ROI and value from their existing technology stack