Privacy and Legal Statement

Privacy and Security Statement

If we change any of the following policies, we will notify site users by email or an announcement on the NAPFA website.

Data We Collect

NAPFA collects only the data that will help us serve the member community, and we store only what you knowingly provide to us. 

We don't collect personal or personally identifying information from users browsing our website. We do collect basic information about how visitors use our site including pages visited, website traffic patterns and server-usage statistics. These data are used to improve content, site performance, and service for site visitors.

Registration enables the site to better determine members' interest areas, provide the most relevant information and control “members only” content. To access our “members only” features and content, we require that visitors register and provide some information, including name, organization name, business phone, e-mail and an access password.

We may ask for additional information from our members and customers to fulfill a specific voluntarily submitted transaction such as a membership application, event registration, publication order or subscription.

For some emails sent in HTML format, we will collect specific information regarding what the recipient does with that email. In those cases we monitor the user's email address, whether the user clicks through to links provided in the message, the date and time of the user's click through, the name of the link or source from which the message was sent, the tracking URL number and the destination page.

Protecting Data from Loss

NAPFA maintains back-up files as protection against natural disasters or equipment failures. Backup files protect users and NAPFA as they lower the risk of losing valuable data, and are subject to the same security precautions as transaction data. 

How We Use Collected Data

NAPFA and its direct subsidiaries use our collected data to improve our website content, to respond to visitors' interests, needs and preferences and to develop new products and services.

Disclosures to Third Parties

NAPFA makes your member contact information available to other NAPFA members via our online member directory and software services.

NAPFA will license to you the contents of the online directory only if you accept all the terms and conditions contained in this non-exclusive, nontransferable, limited license agreement. Please read this license agreement carefully before using or searching the directory. By visiting the online directory, you thereby accept and agree to be bound by the following terms and conditions:

This directory shall be used for individual, personal and confidential reference purposes only and may be used only pursuant to the terms of this license. This directory and the contents hereof are proprietary products of NAPFA. The contents of this directory may not, in whole or in part, be reproduced, copied or disseminated, entered into a computer database, used as part of or in conjunction with a mailing list, or otherwise utilized, in any form or manner or by any means except for the user's individual, personal and confidential reference without the prior written consent of NAPFA. The directory contains names, addresses, telephone numbers, fax numbers, email addresses and contact persons of NAPFA members as of the preparation of the directory as provided to NAPFA by such members. Their presence in this directory represents only that these companies, organizations, institutions or individuals are members in good standing of NAPFA. NAPFA does not endorse these members and makes no representations, warranties or guarantees as to, and assumes no responsibility for, the products or services provided by these members. NAPFA expressly disclaims all liability for damages of any kind arising out of the use or performance of the products and/or services provided by these members and with respect to any errors contained in the directory.

Occasionally NAPFA makes limited member contact information and data available to approved third parties that offer products and services to our members.

NAPFA engages third-party vendors to help us manage our web presence and allow us to better serve our web visitors. Personal information shared with these third-party organizations is shared only as necessary for completing authorized NAPFA transactions.

Opt Out 

You may opt out of information disclosure to third parties by contacting NAPFA at or by phone at 800-FEE-ONLY.

Credit Card Account Information

NAPFA does not disclose credit card account information provided by its members and customers. For credit card transactions, we submit to the appropriate clearinghouse, using industry standard encryption, only the information necessary to collect payment.


We do use cookies to improve the user experience. This does not result in the collection of any personal information or data collected from your personal computer. If you choose to adjust the settings of your web browser to disallow the usage of cookies, you will need to log in each time you visit our website. Please understand that if you decline the attachment of cookies, you may not have access to the full benefits and features of our website.

Links to Other Sites

Our websites contain links to websites of outside organizations. While these links may indicate relationships between NAPFA and these organizations, we are not responsible for privacy, security or content when you link from ours to their sites.

What Means Of Redress Are Available?

If any User suspects NAPFA has handled its personal information in a manner that does not comply with this privacy statement, please contact us by e-mailing to or by calling 800-FEE-ONLY.