From Resistance to Action: Working with Clients Who Don't Implement Your Advice
Have you had clients who never seem to follow your advice and recommendations? Nothing seems to work, and now you think you might have to fire them. Learn why your clients act like this - paying you for your advice only to ignore it. Using tools from financial psychology, neuroscience, motivational interviewing, and behavioral finance, you will learn about the stages of change clients go through, how their brains respond to stress (including how just being in your office is stressful), and how to help them find their own motivation to change.
Learning Objectives:
- Understand how your clients’ brains are predisposed to not respond to facts, information, and data
- Learn how to recognize whether your clients are ready to change and how to work with their resistance
- Determine how to help your clients succeed by helping them uncover their own motivation to make positive change by actively listening
