Keynote: From Client to Advocate - Delivering Experiences Worth Sharing

Going forward, 89% of businesses will compete on the basis of client experience.* A key to your future success will be your ability to build and maintain strong, enduring relationships across generations and with a diverse range of investors. This session will explore what truly drives engagement, leaves a lasting impression and creates long-term client advocates.


*Gartner, Customer Experience Primer for 2016.