Client Service Associate
About Archvest Wealth Advisors, Inc.:
We are a fee-only firm that seeks to help individuals, families and small businesses plan for financial goals. To accomplish this, we spend our time getting to know our clients and their values. We work very closely with our clients, as a trusted advisor through a variety of planning needs, including but not limited to estate matters, insurance and tax planning and investment management. We strive to impact the lives of our clients as well as our local community and are dedicated to helping others. We believe in teamwork, accountability and reliability. Most importantly, we want to have fun helping our clients achieve their goals. If you have interest in helping others achieve their goals and having fun doing it, then working with the team at Archvest might be for you.
Job Overview:
To work with entire team to coordinate client service activities with a focus on delivering the positive outcomes and client experience. This individual spends almost all of his or her time in client-facing activities so that the advisors can focus efforts on growing the practice through marketing and maintaining client relationships. We are offering a competitive salary with additional incentives based upon company growth. We believe in higher education and offer reimbursement for conference attendance, continued education, etc. In addition, we will cover annual dues paid to membership organizations as well as cover annual licensing fees, industry-related. We are believers in a healthy work/ life balance and offer a minimum 2-weeks paid vacation and company-paid medical insurance.
Job Responsibilities:
• Coordinate service activities and delegate appropriate tasks to team members
• Manage relationships with clients and internal and external resource providers
• Generate and manage client communications and strategies by telephone, mail and Internet
• Maintain CRM software
• Fulfill client requests and deal with service-related issues
• Generate call lists of clients and prospects for Advisors
• Participate in all team meetings and attend training events
Candidate Qualities:
• Possesses a passion to help team and clients
• Dedicated and loyal to trusted people
• Reliable, follows through on commitments
• Balances people and task responsibilities
• Patient and methodical approach to work
• Exceptional listening skills
• Detail-oriented
• Able to prioritize tasks
• Strong organization and communication skills
• Seeks stability and security
• Can take direction and execute a plan
• Flexible and accommodating
• Can assure people and put them at ease
Job Requirements:
• Bachelor’s Degree or higher
• Knowledge with Excel and formulas within the program
• Familiar with business statistics and/ or calculus
Preferred
• Studying for the Certified Financial Planner™ exam or is a CFP® practitioner
• Have a Series 7, 63 or 65 license
• Background in finance or working with a financial planning firm
No phone calls please. Please direct your cover letter and resume to: advisors@archvestwa.com. All inquiries will be held in the strictest confidence. For more information about the firm, please visit www.archvestwa.com.